Mental Health Care Consultation Service

Guiding Your Family to WellnessCare Consultation Serivice

Is someone you love struggling with depression or bipolar disorder? Don't know what to do or where to turn? Consider a Care Consultation. In a Care Consultation, you can discuss your concerns about depression or bipolar disorder together with your family, receive guidance, and find appropriate clinics and programs that can provide treatment.

Not sure if someone has depression or bipolar disorder? See Signs of Depression

Mental Health Care Consultation Services and Fees

Free Care Consultations for Low-Income Families

What is a Care Consultation?

During a Mental Health Care Consultation, an experienced counselor will guide your family through these steps to receive effective care:

  • Screening: Depression and Bipolar Disorder Screening, Family History Screening
  • Meetings: Two meetings to discuss your clinical and family needs
  • Action Plan: Prioritized action plan and information you need to access services and programs
  • Referrals: A list of clinics and programs that best fit your needs

Care Consultations are available to Massachusetts families with adults or teens that may have clinical depression or bipolar disorder. Meetings take place at our Waltham office; for those unable to travel to our location, we offer Care Consultations by phone (or Skype).  

How do I know that a Care Consultation will fit the needs of my family?

Mental Health Care Consultations are tailored to address your concerns. For example,

  • Your teenage son is very angry, has lost interest in most activities, and is getting bad grades at school. You’re not sure what the problem is.
  • Your depressed spouse refuses to get help or treatment. You are overwhelmed with caring for your family and don’t know what to do.
  • Your daughter has been diagnosed with depression or bipolar disorder, but still isn’t well and you are really worried about her.
  • Your brother is in trouble but your family doesn’t agree on how to help him. You need help discussing the situation together and determining what to do.

Who provides the Care Consultation?

A team consisting of a care consultant, a referral specialist, and staff coordinators provide the Care Consultation service. Care consultants are therapists by training (with a masters degree in counseling) and have professional experience working with families and youth. Referral specialists are knowledgeable about the various types of services and programs available to families to meet their mental health needs. They draw on our database of hundreds of clinics and programs in Massachusetts to match you with available services.

Care Consultation couple

Are Care Consultations a Clinical Service?

Care Consultations are designed to help you and your family discuss options and find appropriate clinical services. We do not provide clinical services (therapy, medication advice) or legal advice. In other areas of healthcare, a service like this is called Care Coaching or Coordination, an Assessment and Referral Service, or Health Advocacy. Similar to a Health Advocate or a Care Manager, our Care Consultation service guides you and your family to get help for a depressed family member and find mental health services. We refer you to mental health clinics and programs and help you understand how to find specific mental health clinicians.

What Families Are Saying

"Our consultation was very thorough and thoughtful." Tim H.

"It provided an outside perspective and allowed us to reframe our situation. The consultation also stopped our family cycle of going around and around issues but never dealing with them." Hillary K.

Care consultations are not appropriate for immediate crisis situations. If you or someone you know are suicidal, call 800-273-TALK or 9-1-1 immediately, or go to your local hospital emergency room.

Not sure if someone has depression or bipolar disorder? See Signs of Depression

Mental Health Care Consultation Services and Fees

Free Care Consultations for Low-Income Families



Family Stories

If you or someone you know is in crisis, call 800-273-TALK or 911 immediately.